Agency Policy

Privacy and Confidentiality

We respect your privacy and are committed to protecting your personal information. All client information is kept confidential and secure. We will not disclose any personal details to third parties without your consent, except as required by law.

 

Accuracy of Information

To provide the most effective financial services, clients must provide accurate and up-to-date information. Inaccurate information may impact our ability to assist you effectively.

 

Service Scope

Eleven22 Financial Excellence offers tax preparation, tax amendments, tax consulting, credit repair, and financial consulting. Our goal is to meet or exceed expectations based on the services outlined during your appointment. Please be aware that results may vary depending on individual circumstances.

 

Communication

We prioritize clear and consistent communication. All official communication is handled via our business email, support@eleven22finexcellence.com, or our contact number, 912-718-3577. If you need to reach us, please use these channels.

 

Billing and Payments

All services are billed according to our pricing policy. Tax amendments require upfront payment, and tax estimates are offered for a limited time with a $25 upfront fee. For other services, payment terms are specified in our service agreement. We accept several payment options for your convenience. If payment is not received as outlined, services will be paused until resolved.